SPI Return Policy
Effective date is 1.8.2018.
We believe you will be thrilled with the products you purchase from Sensor Products Inc. We go out of our way to ensure that they are designed and built to work for your application. We invite you to review the following terms related to returning a product.
Tactile Pressure Film
For any unused and undamaged film box, inform us within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method. Contact your Sales Applications Engineer who will give you the returns instructions. A restocking and quality control fee of 10% of the original price will be applied to the return.
Electronic Sensors And Other Products
Our sensors and electronics are custom built for your application. The size, the material and the calibration of our sensors differ for each client. Therefore the return policy does not apply to our electronic sensors and to our services (imaging analysis and engineering services). Some of our electronic sensors are available for leasing. Before purchasing, if you want to test how our sensors will work for you, we encourage you to inquire about our leasing options.